Refund Policy

At SubmitKit, we stand by the quality of our 1-click runnable code environments. Because our products are digital goods delivered instantly, our refund policy is strictly defined to prevent abuse while ensuring your satisfaction.

24-Hour Code Guarantee

If you encounter an unresolvable code error that prevents the application from launching using the provided `run.bat` or `run.sh` scripts on a standard environment, we offer an automated refund within 24 hours of purchase.

How to Claim:

  1. Take a clear screenshot of your terminal showing the specific error output.
  2. Ensure you are using the documented prerequisite versions (e.g., Python 3.10+, Node 18+).
  3. Email the screenshot and your Order ID to team@submitkit.in.

Non-Refundable Scenarios

  • "I changed my mind" or "I bought the wrong project by mistake." (Please review the live demo before purchase).
  • Inability to explain the code during your academic evaluation.
  • Errors caused by your own modifications to the core logic after download.